Accessibility Statement

1. Our Commitment

Innovera Limited (“we,” “our,” or “us”) is committed to ensuring digital accessibility for people with disabilities. We are continuously improving the user experience for everyone and applying the relevant accessibility standards to our website at inncloud.ai.

2. Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible to people with disabilities, including blindness, low vision, deafness, hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, and photosensitivity.

While we strive for full compliance, we acknowledge that certain areas of our website may not yet fully meet WCAG 2.1 Level AA standards. We are actively working to address these gaps.

3. Accessibility Features

Our website incorporates the following accessibility features:

• Skip-to-content link for keyboard and screen reader users
• Semantic HTML structure with proper heading hierarchy
• Keyboard navigation support for interactive elements
• ARIA labels for interactive components
• Color contrast that meets WCAG AA standards in most areas
• Responsive design that adapts to different screen sizes and zoom levels
• Support for browser zoom up to 200%

4. Known Limitations

Despite our efforts, some areas of the website may have accessibility limitations:

• Some interactive data visualizations (charts, graphs) in diagnostic reports may not be fully accessible to screen readers
• The portal dashboard has complex interactive elements that may be difficult to navigate with keyboard alone
• Some third-party embedded content may not fully conform to accessibility standards
• Dynamic content updates may not always announce changes to screen readers

We are actively working to remediate these issues and prioritize accessibility improvements based on user feedback.

5. Assistive Technology Compatibility

We test our website with the following assistive technologies:

• NVDA (NonVisual Desktop Access) screen reader on Windows
• VoiceOver screen reader on macOS and iOS
• TalkBack screen reader on Android
• Keyboard-only navigation across major browsers (Chrome, Firefox, Safari, Edge)

6. Feedback and Reporting

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

• By email: accessibility@innovera.ai
• By visiting our website: inncloud.ai

We aim to respond to accessibility feedback within 5 business days. If you encounter an issue that prevents you from accessing our content, please include the URL and a description of the problem so we can address it promptly.

7. Ongoing Efforts

Accessibility is an ongoing effort. We:

• Conduct regular accessibility audits of our website
• Train our development team on WCAG standards and accessible design patterns
• Include accessibility checks in our development and QA processes
• Monitor updates to accessibility standards and regulations

8. Legal Framework

This accessibility statement is provided in accordance with applicable accessibility laws and regulations, including:

• Americans with Disabilities Act (ADA) Title III
• Section 508 of the Rehabilitation Act (for federal government clients)
• European Accessibility Act (for EU users, where applicable)
• Accessible Canada Act (for Canadian users, where applicable)